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Develop IVR Applications

Interactive Voice Response (IVR) system that runs on a PC with a voice modems or a voice board

CT Developer Studio: a Business Interactive Voice Response (IVR) Solution

From $59.95
Visual IVR script development environment

Your modem or voice board can host an IVR system for your business!

Requires voice modem or telephony board

More details: www.ivrsoft.com

Overview

Setting up any of the IVR systems below is now fast and straightforward using the Interactive Voice Guide software: 

Auto Attendants Outbound Phone Surveys
Voicemail Systems Information Lines
Fax On Demand Over The Phone Data Entry
Message Delivery & Reading Home Automation
Problem Hotlines Auto Dialer
Price/Stock Enquiries  and many many more...

Get started in minutes using one of the many supplied demonstration templates. Quickly modify the details to suit your own requirements thanks to CT Developer Studio's Graphical Script Writing Interface. Incoming call data is logged in MS Access format, allowing information to be used by your other MS Office utilities.

The intuitive Visual IVR Script Designer can create your system in a matter of minutes, and the rich functionality and the ease with which Interactive Voice Guide can be customized provides you with the means of creating the system you want.

CT Developer Studio is fully TAPI compliant, and can work with a wide variety of voice modems and telephony cards (e.g. Dialogic).

 
 

More Information

Voice Mail Features

The Voicemail Manager allows:

  • Easy creation and deletion of voicemail boxes
  • Screening/recording/deleting of greeting messages
  • Screening/recording/deleting the messages left in the voicemail box.
  • Setting of forwarding telephone numbers and email addresses

There is an unlimited number of voice mailboxes supported.

Graphical System Designer

 
 

The Graphical Script Design Environment allows intuitive design of the IVR  system. Action Modules are dropped on the screen, and then Paths between the modules are specified, indicating which module the caller should be directed to depending on what keys were pressed.

The sample script shows a sample after hours service management system. 

 

Feature List

  • Unlimited fully featured voicemail boxes, with message forwarding to other telephones, by email and pager notification
  • Simple to use intuitive Graphical System Design Interface
  • Multiple telephone line support (up to 30 lines)
  • Advanced call screening and call switching options
  • Integrated with MS Access and MS Excel to allow information querying and setting of data over the phone
  • Email sending with attachments
  • Pager message sending
  • Outbound Dialer. Can dial other telephone numbers and run an CT Developer Studio script once the call has been answered
  • Text to Speech using Microsoft's SAPI 5.0 TTS engine
  • Can run other programs, allowing custom-designed extensions
  • Can execute JavaScript and VB scripts (VBS). A lot of samples supplied demonstrating faxing and data retrieval from different sources
  • Can speak the data retrieved from databases or from running other programs back to the caller
  • Call Transfer to other extensions, optionally announcing the Caller ID, allowing the recipient to accept or decline the call
  • 3-Way Call setup, optionally announcing the Caller ID, allowing the recipient to accept or decline the call
  • Full logging of callers' details and all the selections made during the call
  • Fully integrated with MS Fax
  • Easy to use Voicemail System Manager
  • Multi-Language support

More details: www.ivrsoft.com

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