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Call Center Recording Software Store

AG-Call-Center-Suite - 30 days free Trialversion for 5 Clients, incl. Powerdiale

AG-Call-Center-Suite 2.4 - Telefonmarketinglösung für Inbound und Outbound 2.4 by Grutzeck-Software GmbH $0.00
AG-Call-Center-Suite 2.4 - Telefonmarketinglösung für Inbound und Outbound

AG-Call-Center-Suite - 30 day Trialversion




AG-Call-Center-Suite 2.4 - Telefonmarketinglösung für Inbound und Outbound AG-Call-Center-Suite. - 30 days free Trialversion for 5 Clients Grutzeck-Software offers a modularly built solution for call-center and phone marketing. It is able to cover sections such as direct marketing or customer information systems. AG-Call-Center-Suite 2.4 - Telefonmarketinglösung für Inbound und Outbound functions: Supervisor-mode to plan projects, start agents and link agents with projects. single dial, immediately and set into a schedule register dialing (power dialing) automatically redialing.

 

Download AG-Call-Center-Suite 2.4 - Telefonmarketinglösung für Inbound und Outbound 2.4 (10 MB)

AutoSecretary 4.0 by Computer telephony via voice modems $150.00
AutoSecretary

State of the art electronic phone secretary




AutoSecretary Autosecretary is a software solution for handling incoming and outgoing phone calls based on AI voice processing feature. Whether you run a support line that offers different information, basing on user input or a telephone announcement broadcast service, Autosecretary is your choice! It can call your customers and give them different personalized sets of voice information. AutoSecretary Autosecretary is script driven, featuring easy to use script language.

 

Download AutoSecretary 4.0 (477.9 KB)

rapidHELP 2.1 by rapidHelp Software $0.00
AutoSecretary

Rapidhelp with rapidHELP Software by H&N




rapidHELP This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. rapidHELP Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop.

 

Download rapidHELP 2.1 (45 MB)

CleverCell Phone Manager 1.2 by CleverCell Software $24.95
CleverCell Phone Manager

Cell Phone logging and managing software

CleverCell Phone Manager CleverCell Phone Manager is an easy-to-use logging, multimedia and synchronization software designed for cell phones. Program can automatically log and synchronize data of your GSM phone with PC. CleverCell Phone Manager It also has Multimedia Center for viewing pictures, playing melodies and loading java games. Send SMS messages from PC - it is much faster and easier! Also, you can browse the content of your mobile disk like you do it in Windows Explorer.

 

Download CleverCell Phone Manager 1.2 (1.1 MB)

Request Tracker 3.1 by CyberNiche Software $149.00
Request Tracker

Track and manage customer requests

Request Tracker Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. Request Tracker If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

 

Download Request Tracker 3.1 (4.6 MB)

Dictation Buddy 2.1 by High Criteria, Inc. $32.95
Request Tracker

Audio recording system for phone or dictation

Dictation Buddy Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Dictation Buddy Main features: 1) Automatic sound activation 2) Automatic file save on phone hang-up 3) Imbedded text notes and bookmark facility.

 

Download Dictation Buddy 2.1 (809.5 KB)

DataTrack System 2.0.6479.3 by Magnoware Systems $349.99
DataTrack System

Quality service management software

DataTrack System The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. DataTrack System Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.

 

Download DataTrack System 2.0.6479.3 (4.3 MB)

WhoCalls 1.7.0 by MAW Consulting $32.00
WhoCalls

CallerID detection and display

WhoCalls WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). WhoCalls If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call Center in MsAccess, Excel and Outlook are included.

 

Download WhoCalls 1.7.0 (1.3 MB)

Modem Spy 3.4.1 by SoftCab Inc $34.95
Modem Spy

Record telephone calls to MP3

Modem Spy Modem spy is handy utility for telephone calls recording. Features: 1) record phone calls. 2) record from microphone. 3) plays back recorded mesages via phone line. Modem Spy 4) Plays back recorded mesages via sound card. 5) Can record ALL incomming phone calls. 6) Has built-in software automatic gain control. 7) Detects and logs Caller ID. 8) Pops up caller ID information.

 

Download Modem Spy 3.4.1 (247.6 KB)

Voice Call 4.2 by NetPicker.net $35.00
Voice Call

An answering machine and telephone dialer

Voice Call Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause. Voice Call Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in the Cute Organizer database then callers name, photo and notes will be shown before you even pick up the phone.

 

Download Voice Call 4.2 (1.7 MB)

phulmonty 1.1.3 by PHULmonty $89.00
phulmonty

Order entry, Inventory control, sales mgmt

phulmonty phulmonty

 

Download phulmonty 1.1.3 (13.3 MB)

iReferent Light 3.02 by Sitex Ltd. $20.00
iReferent Light

Easy-to-use Contact Manager

iReferent Light Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. iReferent Light You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.

 

Download iReferent Light 3.02 (1.4 MB)

VTapi ActiveX 1.9 by SoftCab Inc $139.00
VTapi ActiveX

Get al the voice TAPI functionality

VTapi ActiveX VTapi ActiveX

 

Download VTapi ActiveX 1.9 (286.1 KB)

Phone Call Recorder 3.5.1 by Sound Recording Solutions Inc $34.95
Phone Call Recorder

Telephone conversation recording software

Phone Call Recorder This program taps telephone conversations as well as Caller ID information. Records are stored as regular WAV files. There is a convenient Caller ID popup window, so you will know who is calling you before you pick up the call. Phone Call Recorder An answering machine mode will turn the program into a powerful and easy-to-use telephone assistant.

 

Download Phone Call Recorder 3.5.1 (337 KB)

StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.2.4 by StromaSoft Ltd $199.00
StromaSoft CRM Customer Service Helpdesk - Outlook Edition

StromaSoft CRM customer service helpdesk

StromaSoft CRM Customer Service Helpdesk - Outlook Edition StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. StromaSoft CRM Customer Service Helpdesk - Outlook Edition In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.

 

Download StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.2.4 (12.3 MB)

Terrasoft Call Center 2.8 by Terrasoft CRM Software $2490.00
StromaSoft CRM Customer Service Helpdesk - Outlook Edition

Call Center Server module for Terrasoft CRM

Terrasoft Call Center Terrasoft Call Center

 

Download Terrasoft Call Center 2.8 (9.9 MB)

Advanced Call Center 5.7 by Pingram Marketing $39.95
Advanced Call Center

Computer answering machine

Advanced Call Center An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center ACC can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls.

 

Download Advanced Call Center 5.7 (2.2 MB)

AverageTime 1.0 by NightEffect $0.00
AverageTime

Average together a series of HH:MM times

AverageTime AverageTime is a quick and simple application that will average together a series of times, entered as HH:MM. Very useful in call center applications, such as finding the average handle time for a series of calls, or for finding the average wait time on a series of queues. AverageTime (Freeware.

 

Download AverageTime 1.0 (14 KB)

Auto Dialer Pro3 3.7 by autodialer.org $53.00
Auto Dialer Pro3

Automatic call center for businesses surveys

Auto Dialer Pro3 Auto Dialer Pro3

 

Download Auto Dialer Pro3 3.7 (2.4 MB)

 


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