Home Order Contact
ModemTools Web Store
More like this:  
Help Desk  
Call Center  
Customer Service  
Track Requests  
Resource Management  
Service Request  
Service Report  
Live Voice  
Browser Based  
Video Chat  
Work Order  
Reduce Calls  
Knowledge Base  
Five Steps  
Crm Software  
     
  Search:
 





Customer Request Software Store

Track requests made by customers and create a searchable database of problems

Request Tracker 3.1 by CyberNiche Software $149.00
Request Tracker

Track and manage customer requests




Request Tracker Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. Request Tracker If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

 

Download Request Tracker 3.1 (4.6 MB)

VueChat Customer Service 1.5 by VueCam $19.00
VueChat Customer Service

Customer Service software with video and VoIP




VueChat Customer Service VueChat enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

 

Download VueChat Customer Service 1.5 (3.3 MB)

Web Work Order 2.6 by OfficeView Software Inc $95.00
Web Work Order

Web Based Work Order - Create review Process




Web Work Order Web Work Order is a self-service application that helps you streamline your work order processing from the initial request to completion of the work. You can record work orders and assign work to staff. Web Work Order Staff can check on-line to see what work has been assigned and they can update information about work orders and the stages of completion. Staff or clients can use the web to submit orders, check information on the work.

 

Download Web Work Order 2.6 (1.2 MB)

Easy-CSS 1.01 by kosmos BOS $99.00
Easy-CSS

For Easy Customer Service and Support

Easy-CSS For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. Easy-CSS An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.

 

Download Easy-CSS 1.01 (9.2 MB)

 


Copyright © 2005-2007 Pingram Software