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Customer Service Software Store

Vuechat: Customer Service and CRM

Vuechat 1.2 by Bluetech Inc. $80.00
Vuechat

Vuechat: Customer Service and CRM




Vuechat Vuechat: The ultimate solution for Customer Service and CRM. Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communcations, Video Conference and the Customer Relationship Management (CRM). Vuechat Vuechat allows customers to contact your company representative through their web browser (Internet Explorer or Netscape Navigator), to load up a 1-1 chat applet - with streaming webcam image. As a repres.

 

Download Vuechat 1.2 (3.1 MB)

ServiceKeeper 4.6.37 by Active+ Software $199.00
ServiceKeeper

Network monitoring, recovery and notification




ServiceKeeper ServiceKeeper is a unique Windows system scheduling and monitoring utility. Monitoring of any networked resources: Windows Services, TCP/IP Services, web servers, routers, file systems, . ServiceKeeper .. Application Recovery: Start Service, Reboot, Run Custom Programs... Downtime notification by email, SMS, pager, phone call, custom programs, windows message, event log,... Services Sheduling: stop or restart services at nights, restrict server access.

 

Download ServiceKeeper 4.6.37 (3.7 MB)

AutoSecretary 4.0 by Computer telephony via voice modems $150.00
AutoSecretary

State of the art electronic phone secretary




AutoSecretary Autosecretary is a software solution for handling incoming and outgoing phone calls based on AI voice processing feature. Whether you run a support line that offers different information, basing on user input or a telephone announcement broadcast service, Autosecretary is your choice! It can call your customers and give them different personalized sets of voice information. AutoSecretary Autosecretary is script driven, featuring easy to use script language.

 

Download AutoSecretary 4.0 (477.9 KB)

Request Tracker 3.1 by CyberNiche Software $149.00
Request Tracker

Track and manage customer requests

Request Tracker Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. Request Tracker If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

 

Download Request Tracker 3.1 (4.6 MB)

Dynasoft TeleFactura 3.50 by Dynasoft Ltd $1649.00
Dynasoft TeleFactura

Telephony, data, and telecom services billing

Dynasoft TeleFactura Web-enabled, Dynasoft TeleFactura is the definitive data and telephony switch billing programme for Calls + Data Access Service Providers distributing switchless telecoms and/or data services, such as data, telecoms, callshop and tele-shop operators, service distributors, and any company needing a full-featured programme to manage their customers and offer Web access to their data. Dynasoft TeleFactura Compatible with VoIP and data CDR’s.

 

Download Dynasoft TeleFactura 3.50 (29.6 MB)

LBE Desktop Helpdesk 4.0.152 by Leigh Business Enterprises Ltd. $180.00
LBE Desktop Helpdesk

Easy to use helpdesk softwa - sensibly priced

LBE Desktop Helpdesk Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. LBE Desktop Helpdesk Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

 

Download LBE Desktop Helpdesk 4.0.152 (4.3 MB)

LBE Web Helpdesk 4.0.104 by Leigh Business Enterprises Ltd. $180.00
LBE Web Helpdesk

Helpdesk software operated from a web browser

LBE Web Helpdesk Fully functioning helpdesk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. LBE Web Helpdesk It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.

 

Download LBE Web Helpdesk 4.0.104 (3.1 MB)

NewWayService 2.19 by OroLogic Inc. $192.00
LBE Web Helpdesk

Service management software

NewWayService NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way. NewWayService NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more. NewWayService 2 is incontestably the top solution for all organizations who care about the quality of their service.

 

Download NewWayService 2.19 (20.8 MB)

osCommRes 1.1.1 by osCommRes $0.00
osCommRes

osCommRes e-Commerce for service businesses

osCommRes osCommRes allows service based businesses to go online and sell services. It is 100% free. You can sell a product and a service in the one transaction, automate e-Marketing and SMS-Marketing and empower your call centre. osCommRes It is powerful, efficient and easy to use. You can place customers into wait list, selectively overbook events and best of all, do it online. osCommRes is an extension of osCommerce, ensuring it is secure, scaleable and reliable.

 

Download osCommRes 1.1.1 (4.5 MB)

Plastic Book 5.1 by PrimaSoft PC $17.00
Plastic Book

Plastic Book for Windows

Plastic Book PLASTIC BOOK for Windows. Designed to make keeping track of all kinds of "plastic cards" as easy as possible. It can be used for credit cards, bank client cards, library cards, etc. Plastic Book The data file has fields such as: Type, Number, Code, Limit, Fee, Issuing Institution, Customer Service Phone Number, Lost Or Stolen Phone Number. Entries can be sorted by a selected field. Our "book-like" user interface makes the program very easy to use.

 

Download Plastic Book 5.1 (292.9 KB)

StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.2.4 by StromaSoft Ltd $199.00
StromaSoft CRM Customer Service Helpdesk - Outlook Edition

StromaSoft CRM customer service helpdesk

StromaSoft CRM Customer Service Helpdesk - Outlook Edition StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. StromaSoft CRM Customer Service Helpdesk - Outlook Edition In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.

 

Download StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.2.4 (12.3 MB)

4Sales CRM 2.8 by Terrasoft CRM Software $199.00
StromaSoft CRM Customer Service Helpdesk - Outlook Edition

CRM software for small and mid-size business

4Sales CRM 4Sales CRM is the affordable, team-based customer management solution that will help you gain control of your customer relationships, and boost overall revenue by delivering a complete business solution with sales automation. 4Sales CRM It is easy to install and easy to use, so it starts working for you right away. Out-of-the-box, 4Sales CRM helps you increase productivity with minimal investment.

 

Download 4Sales CRM 2.8 (9.9 MB)

Terrasoft CRM 2.8 by Terrasoft CRM Software $299.00
StromaSoft CRM Customer Service Helpdesk - Outlook Edition

CRM software for small and mid-size business

Terrasoft CRM Terrasoft CRM is developed for small and mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries. Terrasoft CRM Terrasoft CRM is easy-to-use and contains all the ultimate CRM functions for sales, marketing and service. Besides, Terrasoft CRM provides functionality for time, project, email and documents management and can be easily integrated with financial software.

 

Download Terrasoft CRM 2.8 (9.9 MB)

Terrasoft CRM 2.88 by Terrasoft $299.00
StromaSoft CRM Customer Service Helpdesk - Outlook Edition

CRM software for mid-size business

Terrasoft CRM Terrasoft CRM is developed specially for mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries. Terrasoft CRM Terrasoft CRM is easy-to-use and contains all the ultimate CRM functions for sales, marketing and service. Besides, Terrasoft CRM provides functionality for time, project, email and documents management and can be easily integrated with financial software.

 

Download Terrasoft CRM 2.88 (12.2 MB)

VueChat Customer Service 1.5 by VueCam $19.00
VueChat Customer Service

Customer Service software with video and VoIP

VueChat Customer Service VueChat enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

 

Download VueChat Customer Service 1.5 (3.3 MB)

VueChat Enterprise Server 1.3 by VueCam $19.00
VueChat Enterprise Server

Vuechat - Customer Service and CRM software

VueChat Enterprise Server VueChat Enterprise Server

 

Download VueChat Enterprise Server 1.3 (607.8 KB)

Web Work Order 2.6 by OfficeView Software Inc $95.00
Web Work Order

Web Based Work Order - Create review Process

Web Work Order Web Work Order is a self-service application that helps you streamline your work order processing from the initial request to completion of the work. You can record work orders and assign work to staff. Web Work Order Staff can check on-line to see what work has been assigned and they can update information about work orders and the stages of completion. Staff or clients can use the web to submit orders, check information on the work.

 

Download Web Work Order 2.6 (1.2 MB)

Easy-CSS 1.01 by kosmos BOS $99.00
Easy-CSS

For Easy Customer Service and Support

Easy-CSS For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. Easy-CSS An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.

 

Download Easy-CSS 1.01 (9.2 MB)

Commit CRM 3.6 by Commit Business Solutions ltd. $249.00
Commit CRM

Commit CRM for IT/Computer Services Company

Commit CRM Commit CRM - Complete Software Solution for IT/Computer Services Companies. Commit CRM Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed specifically for computer services providers who - * Provide maintenance services * Handle customer support calls and on-site visits * Sell hardware and off-the-shelf software * Bill customers for labor, expenses and products Satisfy Customers, Increase Productivity.

 

Download Commit CRM 3.6 (11.2 MB)

 


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