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Customer Support Software Store
Easy-to-use, create fantastic online FLASH demos in minutes for
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| iShow tutorial builder professional 2.1 by 1st Studio |
$599.00 |
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Create fantastic online FLASH demos for
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iShow tutorial builder professional
IShow is an easy-to-use presentation software.
Reduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learn new skills with 24/7 online learning.
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iShow tutorial builder professional
Lower support costs by minimizing calls to your help desk with online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help" tutorials.
and much more.
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Download iShow tutorial builder professional 2.1 (15.2 MB)
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| iShow tutorial builder standard 2.1 by 1st Studio |
$399.00 |
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Create fantastic online FLASH demos for
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iShow tutorial builder standard
IShow is an easy-to-use presentation software.
Reduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learn new skills with 24/7 online learning.
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iShow tutorial builder standard
Lower support costs by minimizing calls to your help desk with online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help" tutorials.
and much more.
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Download iShow tutorial builder standard 2.1 (15.2 MB)
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| Vuechat 1.2 by Bluetech Inc. |
$80.00 |
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Vuechat: Customer Service and CRM
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Vuechat
Vuechat: The ultimate solution for Customer Service and CRM.
Vuechat is set of tools for Web-based Customer Service,
Instant Messaging, VoIP communcations, Video Conference and
the Customer Relationship Management (CRM).
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Vuechat
Vuechat allows customers to contact your company representative through their web browser (Internet
Explorer or Netscape Navigator), to load up a 1-1 chat applet - with
streaming webcam image. As a repres.
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Download Vuechat 1.2 (3.1 MB)
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| rapidHELP 2.1 by rapidHelp Software |
$0.00 |
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Rapidhelp with rapidHELP Software by H&N
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rapidHELP
This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
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rapidHELP
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop.
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Download rapidHELP 2.1 (45 MB)
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| ieSupportManager 1.50 by ieComputerSystems Ltd |
$1192.00 |
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Help Desk - Support Desk Software System
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ieSupportManager
ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports.
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ieSupportManager
ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.
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Download ieSupportManager 1.50 (14 MB)
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| LBE Desktop Helpdesk 4.0.152 by Leigh Business Enterprises Ltd. |
$180.00 |
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Easy to use helpdesk softwa - sensibly priced
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LBE Desktop Helpdesk
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed.
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LBE Desktop Helpdesk
Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
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Download LBE Desktop Helpdesk 4.0.152 (4.3 MB)
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| LBE Web Helpdesk 4.0.104 by Leigh Business Enterprises Ltd. |
$180.00 |
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Helpdesk software operated from a web browser
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LBE Web Helpdesk
Fully functioning helpdesk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system.
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LBE Web Helpdesk
It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
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Download LBE Web Helpdesk 4.0.104 (3.1 MB)
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| QUAD Help Desk Pro Edition 2006 2006 by Dennis Baggott and Sons |
$299.00 |
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QUAD Help Desk Pro 2006 Simple and Effective
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QUAD Help Desk Pro Edition 2006
QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers.
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QUAD Help Desk Pro Edition 2006
User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties.
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Download QUAD Help Desk Pro Edition 2006 2006 (7.1 MB)
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| DataTrack System 2.0.6479.3 by Magnoware Systems |
$349.99 |
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Quality service management software
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DataTrack System
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.
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DataTrack System
Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
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Download DataTrack System 2.0.6479.3 (4.3 MB)
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| MiraMail 1.04 by Nevrona Designs |
$0.00 |
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Team-based customer email answering system
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MiraMail
Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express.
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MiraMail
MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood means possible, email.
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Download MiraMail 1.04 (1.9 MB)
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| VueChat Customer Service 1.5 by VueCam |
$19.00 |
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Customer Service software with video and VoIP
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VueChat Customer Service
VueChat enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions.
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VueChat Customer Service
VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
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Download VueChat Customer Service 1.5 (3.3 MB)
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| Easy-CSS 1.01 by kosmos BOS |
$99.00 |
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For Easy Customer Service and Support
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Easy-CSS
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians.
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Easy-CSS
An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.
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Download Easy-CSS 1.01 (9.2 MB)
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| Commit CRM 3.6 by Commit Business Solutions ltd. |
$249.00 |
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Commit CRM for IT/Computer Services Company
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Commit CRM
Commit CRM - Complete Software Solution for IT/Computer Services Companies.
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Commit CRM
Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed specifically for computer services providers who -
* Provide maintenance services
* Handle customer support calls and on-site visits
* Sell hardware and off-the-shelf software
* Bill customers for labor, expenses and products
Satisfy Customers, Increase Productivity.
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Download Commit CRM 3.6 (11.2 MB)
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| DialPRO 1.00 by Redbits |
$19.00 |
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Advanced TAPI Dialer
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DialPRO
Dialpro is a TAPI Dialer with advanced address book features. The software can control your TAPI device and interacts with it to search customer or contact informations in the address books you configured.
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DialPRO
If your existing database can be accessed via ODBC they can be searched by Dialpro. LDAP address book management is planned in the near future. It is easy to setup a configuration that searches the customer database when a call arrives at your .
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Download DialPRO 1.00 (2.3 MB)
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| Akeni Live Help 123 - Corporate IM 1.0 by Akeni |
$39.95 |
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Akeni Live Help 123 for Corporate IM
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Akeni Live Help 123 - Corporate IM
Akeni Live Help 123 for Corporate Instant Messaging (IM) is a feature rich, live help system. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems.
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Akeni Live Help 123 - Corporate IM
Visitors just need to click on the "live help" button to chat without having to install any software. For more details please visit our web site: http://www.akeni.com/en/livehelp/livehelp.php.
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Download Akeni Live Help 123 - Corporate IM 1.0 (4.1 MB)
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