Home Order Contact
ModemTools Web Store
More like this:  
Help Desk  
Call Center  
Helpdesk Software  
Customer Service  
Live Voice  
Video Chat  
Service Software  
Online Help  
Knowledge Base  
Flash Presentation  
Issue Tracking  
Presentation Software  
Flash Software  
Webcam Chat  
E Learning  
     
  Search:
 





Customer Support Software Store

Easy-to-use, create fantastic online FLASH demos in minutes for

iShow tutorial builder professional 2.1 by 1st Studio $599.00
iShow tutorial builder professional

Create fantastic online FLASH demos for




iShow tutorial builder professional IShow is an easy-to-use presentation software. Reduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learn new skills with 24/7 online learning. iShow tutorial builder professional Lower support costs by minimizing calls to your help desk with online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help" tutorials. and much more.

 

Download iShow tutorial builder professional 2.1 (15.2 MB)

iShow tutorial builder standard 2.1 by 1st Studio $399.00
iShow tutorial builder standard

Create fantastic online FLASH demos for




iShow tutorial builder standard IShow is an easy-to-use presentation software. Reduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learn new skills with 24/7 online learning. iShow tutorial builder standard Lower support costs by minimizing calls to your help desk with online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help" tutorials. and much more.

 

Download iShow tutorial builder standard 2.1 (15.2 MB)

Vuechat 1.2 by Bluetech Inc. $80.00
Vuechat

Vuechat: Customer Service and CRM




Vuechat Vuechat: The ultimate solution for Customer Service and CRM. Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communcations, Video Conference and the Customer Relationship Management (CRM). Vuechat Vuechat allows customers to contact your company representative through their web browser (Internet Explorer or Netscape Navigator), to load up a 1-1 chat applet - with streaming webcam image. As a repres.

 

Download Vuechat 1.2 (3.1 MB)

rapidHELP 2.1 by rapidHelp Software $0.00
Vuechat

Rapidhelp with rapidHELP Software by H&N

rapidHELP This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. rapidHELP Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop.

 

Download rapidHELP 2.1 (45 MB)

ieSupportManager 1.50 by ieComputerSystems Ltd $1192.00
ieSupportManager

Help Desk - Support Desk Software System

ieSupportManager ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.

 

Download ieSupportManager 1.50 (14 MB)

LBE Desktop Helpdesk 4.0.152 by Leigh Business Enterprises Ltd. $180.00
LBE Desktop Helpdesk

Easy to use helpdesk softwa - sensibly priced

LBE Desktop Helpdesk Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. LBE Desktop Helpdesk Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

 

Download LBE Desktop Helpdesk 4.0.152 (4.3 MB)

LBE Web Helpdesk 4.0.104 by Leigh Business Enterprises Ltd. $180.00
LBE Web Helpdesk

Helpdesk software operated from a web browser

LBE Web Helpdesk Fully functioning helpdesk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. LBE Web Helpdesk It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.

 

Download LBE Web Helpdesk 4.0.104 (3.1 MB)

QUAD Help Desk Pro Edition 2006 2006 by Dennis Baggott and Sons $299.00
QUAD Help Desk Pro Edition 2006

QUAD Help Desk Pro 2006 Simple and Effective

QUAD Help Desk Pro Edition 2006 QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. QUAD Help Desk Pro Edition 2006 User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties.

 

Download QUAD Help Desk Pro Edition 2006 2006 (7.1 MB)

DataTrack System 2.0.6479.3 by Magnoware Systems $349.99
DataTrack System

Quality service management software

DataTrack System The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. DataTrack System Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.

 

Download DataTrack System 2.0.6479.3 (4.3 MB)

MiraMail 1.04 by Nevrona Designs $0.00
MiraMail

Team-based customer email answering system

MiraMail Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood means possible, email.

 

Download MiraMail 1.04 (1.9 MB)

StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.2.4 by StromaSoft Ltd $199.00
StromaSoft CRM Customer Service Helpdesk - Outlook Edition

StromaSoft CRM customer service helpdesk

StromaSoft CRM Customer Service Helpdesk - Outlook Edition StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. StromaSoft CRM Customer Service Helpdesk - Outlook Edition In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.

 

Download StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.2.4 (12.3 MB)

VueChat Customer Service 1.5 by VueCam $19.00
VueChat Customer Service

Customer Service software with video and VoIP

VueChat Customer Service VueChat enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

 

Download VueChat Customer Service 1.5 (3.3 MB)

VueChat Enterprise Server 1.3 by VueCam $19.00
VueChat Enterprise Server

Vuechat - Customer Service and CRM software

VueChat Enterprise Server VueChat Enterprise Server

 

Download VueChat Enterprise Server 1.3 (607.8 KB)

Web Work Order 2.6 by OfficeView Software Inc $95.00
Web Work Order

Web Based Work Order - Create review Process

Web Work Order Web Work Order is a self-service application that helps you streamline your work order processing from the initial request to completion of the work. You can record work orders and assign work to staff. Web Work Order Staff can check on-line to see what work has been assigned and they can update information about work orders and the stages of completion. Staff or clients can use the web to submit orders, check information on the work.

 

Download Web Work Order 2.6 (1.2 MB)

Easy-CSS 1.01 by kosmos BOS $99.00
Easy-CSS

For Easy Customer Service and Support

Easy-CSS For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. Easy-CSS An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.

 

Download Easy-CSS 1.01 (9.2 MB)

Commit CRM 3.6 by Commit Business Solutions ltd. $249.00
Commit CRM

Commit CRM for IT/Computer Services Company

Commit CRM Commit CRM - Complete Software Solution for IT/Computer Services Companies. Commit CRM Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed specifically for computer services providers who - * Provide maintenance services * Handle customer support calls and on-site visits * Sell hardware and off-the-shelf software * Bill customers for labor, expenses and products Satisfy Customers, Increase Productivity.

 

Download Commit CRM 3.6 (11.2 MB)

DialPRO 1.00 by Redbits $19.00
DialPRO

Advanced TAPI Dialer

DialPRO Dialpro is a TAPI Dialer with advanced address book features. The software can control your TAPI device and interacts with it to search customer or contact informations in the address books you configured. DialPRO If your existing database can be accessed via ODBC they can be searched by Dialpro. LDAP address book management is planned in the near future. It is easy to setup a configuration that searches the customer database when a call arrives at your .

 

Download DialPRO 1.00 (2.3 MB)

 


Copyright 2005-2007 Pingram Software