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Help Desk Software Store
Remote Windows Desktop Management,Software installation & Patch Mgmt Softwar
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| Adventnet ManageEngine Desktop Central 4.0 by AdventNet Inc |
$0.00 |
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Remote Windows Desktop Management Software
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Adventnet ManageEngine Desktop Central
Desktop Central is a Remote Windows Desktop Management Software that provides Remote Configurations, Patch Management, Software Installation and Active Directory Reports. It leverages AD and GPO of the Win 2000/2003 Domains to manage the Desktops.
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Adventnet ManageEngine Desktop Central
It helps network administrators to reduce helpdesk calls by proactively configuring the systems and user profiles. It helps to secure and standardize the Windows desktops and is meant for Enterprises.
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Download Adventnet ManageEngine Desktop Central 4.0 (29.3 MB)
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| iShow tutorial builder professional 2.1 by 1st Studio |
$599.00 |
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Create fantastic online FLASH demos for
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iShow tutorial builder professional
IShow is an easy-to-use presentation software.
Reduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learn new skills with 24/7 online learning.
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iShow tutorial builder professional
Lower support costs by minimizing calls to your help desk with online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help" tutorials.
and much more.
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Download iShow tutorial builder professional 2.1 (15.2 MB)
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| iShow tutorial builder standard 2.1 by 1st Studio |
$399.00 |
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Create fantastic online FLASH demos for
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iShow tutorial builder standard
IShow is an easy-to-use presentation software.
Reduce travel expenses with web-based Flash Tutorials Improve new employee productivity with online training Make it easier for staff to learn new skills with 24/7 online learning.
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iShow tutorial builder standard
Lower support costs by minimizing calls to your help desk with online help Expand the reach of your support team with visual documentation Increase customer retention with "self-help" tutorials.
and much more.
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Download iShow tutorial builder standard 2.1 (15.2 MB)
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| Responsive Knowledgebase 1.01 by Responsive Software |
$49.00 |
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Tech Support Knowledgebase Application
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Responsive Knowledgebase
Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions.
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Responsive Knowledgebase
When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.
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Download Responsive Knowledgebase 1.01 (437 KB)
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| Akeni Help Desk Assistant Enterprise IM 1.0 by Akeni |
$799.00 |
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Akeni Help Desk Assistant Akeni Enterprise IM
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Akeni Help Desk Assistant Enterprise IM
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems.
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Akeni Help Desk Assistant Enterprise IM
Visitors just need to click on the "live help" button to chat without having to install any software.
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Download Akeni Help Desk Assistant Enterprise IM 1.0 (10.5 MB)
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| rapidHELP 2.1 by rapidHelp Software |
$0.00 |
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Rapidhelp with rapidHELP Software by H&N
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rapidHELP
This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
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rapidHELP
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop.
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Download rapidHELP 2.1 (45 MB)
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| Request Tracker 3.1 by CyberNiche Software |
$149.00 |
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Track and manage customer requests
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Request Tracker
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them.
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Request Tracker
If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
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Download Request Tracker 3.1 (4.6 MB)
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| ieSupportManager 1.50 by ieComputerSystems Ltd |
$1192.00 |
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Help Desk - Support Desk Software System
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ieSupportManager
ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports.
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ieSupportManager
ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.
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Download ieSupportManager 1.50 (14 MB)
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| BridgeTrak Help Desk Software 7.0 Build 150 by Kemma Software |
$995.00 |
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Comprehensive help desk software
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BridgeTrak Help Desk Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, reports, queries, etc.
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BridgeTrak Help Desk Software
Modules available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
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Download BridgeTrak Help Desk Software 7.0 Build 150 (52.8 MB)
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| LBE Desktop Helpdesk 4.0.152 by Leigh Business Enterprises Ltd. |
$180.00 |
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Easy to use helpdesk softwa - sensibly priced
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LBE Desktop Helpdesk
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed.
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LBE Desktop Helpdesk
Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
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Download LBE Desktop Helpdesk 4.0.152 (4.3 MB)
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| LBE Web Helpdesk 4.0.104 by Leigh Business Enterprises Ltd. |
$180.00 |
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Helpdesk software operated from a web browser
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LBE Web Helpdesk
Fully functioning helpdesk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system.
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LBE Web Helpdesk
It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
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Download LBE Web Helpdesk 4.0.104 (3.1 MB)
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| QUAD Help Desk Pro Edition 2006 2006 by Dennis Baggott and Sons |
$299.00 |
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QUAD Help Desk Pro 2006 Simple and Effective
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QUAD Help Desk Pro Edition 2006
QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers.
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QUAD Help Desk Pro Edition 2006
User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties.
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Download QUAD Help Desk Pro Edition 2006 2006 (7.1 MB)
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| DataTrack System 2.0.6479.3 by Magnoware Systems |
$349.99 |
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Quality service management software
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DataTrack System
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.
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DataTrack System
Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
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Download DataTrack System 2.0.6479.3 (4.3 MB)
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| Network Management Suite 5.7 by M.I.S.Helpers |
$399.00 |
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Monitor servers and inventory workstations
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Network Management Suite
Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures.
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Network Management Suite
The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report.
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Download Network Management Suite 5.7 (4.5 MB)
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| NewWayService 2.19 by OroLogic Inc. |
$192.00 |
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Service management software
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NewWayService
NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way.
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NewWayService
NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more.
NewWayService 2 is incontestably the top solution for all organizations who care about the quality of their service.
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Download NewWayService 2.19 (20.8 MB)
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| VersaSRS Help Desk 3.2.2 by VersaDev |
$0.00 |
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100% Browser Based Help Desk System
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VersaSRS Help Desk
versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface.
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VersaSRS Help Desk
Adaptable to a diverse range of workflow settings, versaSRS Help Desk combines a browser-based interface with a database back-end.
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Download VersaSRS Help Desk 3.2.2 (19 MB)
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| VueChat Customer Service 1.5 by VueCam |
$19.00 |
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Customer Service software with video and VoIP
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VueChat Customer Service
VueChat enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions.
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VueChat Customer Service
VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
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Download VueChat Customer Service 1.5 (3.3 MB)
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| Easy-CSS 1.01 by kosmos BOS |
$99.00 |
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For Easy Customer Service and Support
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Easy-CSS
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians.
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Easy-CSS
An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.
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Download Easy-CSS 1.01 (9.2 MB)
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