|
Service Desk Software Store
Monitoring, Recovery and failure notification of any networked resources
|
 |
 |
| ServiceKeeper 4.6.37 by Active+ Software |
$199.00 |
 |
Network monitoring, recovery and notification
|
ServiceKeeper
ServiceKeeper is a unique Windows system scheduling and monitoring utility.
Monitoring of any networked resources: Windows Services, TCP/IP Services, web servers, routers, file systems, .
|
ServiceKeeper
..
Application Recovery: Start Service, Reboot, Run Custom Programs...
Downtime notification by email, SMS, pager, phone call, custom programs, windows message, event log,...
Services Sheduling: stop or restart services at nights, restrict server access.
|
|
|
Download ServiceKeeper 4.6.37 (3.7 MB)
|
 |
| rapidHELP 2.1 by rapidHelp Software |
$0.00 |
|
|
Rapidhelp with rapidHELP Software by H&N
|
rapidHELP
This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
|
rapidHELP
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop.
|
|
|
Download rapidHELP 2.1 (45 MB)
|
|
|
| Request Tracker 3.1 by CyberNiche Software |
$149.00 |
 |
Track and manage customer requests
|
Request Tracker
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them.
|
Request Tracker
If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
|
|
|
Download Request Tracker 3.1 (4.6 MB)
|
|
|
| LBE Desktop Helpdesk 4.0.152 by Leigh Business Enterprises Ltd. |
$180.00 |
 |
Easy to use helpdesk softwa - sensibly priced
|
LBE Desktop Helpdesk
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed.
|
LBE Desktop Helpdesk
Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
|
|
|
Download LBE Desktop Helpdesk 4.0.152 (4.3 MB)
|
|
|
| LBE Web Helpdesk 4.0.104 by Leigh Business Enterprises Ltd. |
$180.00 |
 |
Helpdesk software operated from a web browser
|
LBE Web Helpdesk
Fully functioning helpdesk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system.
|
LBE Web Helpdesk
It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
|
|
|
Download LBE Web Helpdesk 4.0.104 (3.1 MB)
|
|
|
| DataTrack System 2.0.6479.3 by Magnoware Systems |
$349.99 |
 |
Quality service management software
|
DataTrack System
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.
|
DataTrack System
Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
|
|
|
Download DataTrack System 2.0.6479.3 (4.3 MB)
|
|
|
| NewWayService 2.19 by OroLogic Inc. |
$192.00 |
|
|
Service management software
|
NewWayService
NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way.
|
NewWayService
NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more.
NewWayService 2 is incontestably the top solution for all organizations who care about the quality of their service.
|
|
|
Download NewWayService 2.19 (20.8 MB)
|
|
|
| ShixxNOTE 6.net by Mavel |
$25.00 |
 |
Network enabled sticky (post-it) notes
|
ShixxNOTE
Desktop sticky notes (post-it) program, that allows you to keep desktop sticky notes and also send them across the network to others. The program runs in client/server mode and transmits messages or notes to selected Shixxnote clients on the network.
|
ShixxNOTE
You can also send messages to machines that do not have Shixxnote installed, in which case the program will automatically use the standard Windows Messenger service to deliver the message.
|
|
|
Download ShixxNOTE 6.net (648.5 KB)
|
|
|
|
|
| VersaSRS Help Desk 3.2.2 by VersaDev |
$0.00 |
 |
100% Browser Based Help Desk System
|
VersaSRS Help Desk
versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface.
|
VersaSRS Help Desk
Adaptable to a diverse range of workflow settings, versaSRS Help Desk combines a browser-based interface with a database back-end.
|
|
|
Download VersaSRS Help Desk 3.2.2 (19 MB)
|
|
|
| VueChat Customer Service 1.5 by VueCam |
$19.00 |
 |
Customer Service software with video and VoIP
|
VueChat Customer Service
VueChat enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions.
|
VueChat Customer Service
VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
|
|
|
Download VueChat Customer Service 1.5 (3.3 MB)
|
|
|
| Easy-CSS 1.01 by kosmos BOS |
$99.00 |
 |
For Easy Customer Service and Support
|
Easy-CSS
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians.
|
Easy-CSS
An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.
|
|
|
Download Easy-CSS 1.01 (9.2 MB)
|
|
|
| Commit CRM 3.6 by Commit Business Solutions ltd. |
$249.00 |
 |
Commit CRM for IT/Computer Services Company
|
Commit CRM
Commit CRM - Complete Software Solution for IT/Computer Services Companies.
|
Commit CRM
Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed specifically for computer services providers who -
* Provide maintenance services
* Handle customer support calls and on-site visits
* Sell hardware and off-the-shelf software
* Bill customers for labor, expenses and products
Satisfy Customers, Increase Productivity.
|
|
|
Download Commit CRM 3.6 (11.2 MB)
|
|
|
|
|
|
 |
