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Service Desk Software Store

Monitoring, Recovery and failure notification of any networked resources

ServiceKeeper 4.6.37 by Active+ Software $199.00
ServiceKeeper

Network monitoring, recovery and notification




ServiceKeeper ServiceKeeper is a unique Windows system scheduling and monitoring utility. Monitoring of any networked resources: Windows Services, TCP/IP Services, web servers, routers, file systems, . ServiceKeeper .. Application Recovery: Start Service, Reboot, Run Custom Programs... Downtime notification by email, SMS, pager, phone call, custom programs, windows message, event log,... Services Sheduling: stop or restart services at nights, restrict server access.

 

Download ServiceKeeper 4.6.37 (3.7 MB)

rapidHELP 2.1 by rapidHelp Software $0.00
ServiceKeeper

Rapidhelp with rapidHELP Software by H&N




rapidHELP This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. rapidHELP Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop.

 

Download rapidHELP 2.1 (45 MB)

Request Tracker 3.1 by CyberNiche Software $149.00
Request Tracker

Track and manage customer requests




Request Tracker Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. Request Tracker If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

 

Download Request Tracker 3.1 (4.6 MB)

LBE Desktop Helpdesk 4.0.152 by Leigh Business Enterprises Ltd. $180.00
LBE Desktop Helpdesk

Easy to use helpdesk softwa - sensibly priced

LBE Desktop Helpdesk Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. LBE Desktop Helpdesk Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

 

Download LBE Desktop Helpdesk 4.0.152 (4.3 MB)

LBE Web Helpdesk 4.0.104 by Leigh Business Enterprises Ltd. $180.00
LBE Web Helpdesk

Helpdesk software operated from a web browser

LBE Web Helpdesk Fully functioning helpdesk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. LBE Web Helpdesk It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.

 

Download LBE Web Helpdesk 4.0.104 (3.1 MB)

DataTrack System 2.0.6479.3 by Magnoware Systems $349.99
DataTrack System

Quality service management software

DataTrack System The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. DataTrack System Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.

 

Download DataTrack System 2.0.6479.3 (4.3 MB)

NewWayService 2.19 by OroLogic Inc. $192.00
DataTrack System

Service management software

NewWayService NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way. NewWayService NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more. NewWayService 2 is incontestably the top solution for all organizations who care about the quality of their service.

 

Download NewWayService 2.19 (20.8 MB)

ShixxNOTE 6.net by Mavel $25.00
ShixxNOTE

Network enabled sticky (post-it) notes

ShixxNOTE Desktop sticky notes (post-it) program, that allows you to keep desktop sticky notes and also send them across the network to others. The program runs in client/server mode and transmits messages or notes to selected Shixxnote clients on the network. ShixxNOTE You can also send messages to machines that do not have Shixxnote installed, in which case the program will automatically use the standard Windows Messenger service to deliver the message.

 

Download ShixxNOTE 6.net (648.5 KB)

StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.2.4 by StromaSoft Ltd $199.00
StromaSoft CRM Customer Service Helpdesk - Outlook Edition

StromaSoft CRM customer service helpdesk

StromaSoft CRM Customer Service Helpdesk - Outlook Edition StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. StromaSoft CRM Customer Service Helpdesk - Outlook Edition In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.

 

Download StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.2.4 (12.3 MB)

VersaSRS Help Desk 3.2.2 by VersaDev $0.00
StromaSoft CRM Customer Service Helpdesk - Outlook Edition

100% Browser Based Help Desk System

VersaSRS Help Desk versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. VersaSRS Help Desk Adaptable to a diverse range of workflow settings, versaSRS Help Desk combines a browser-based interface with a database back-end.

 

Download VersaSRS Help Desk 3.2.2 (19 MB)

VueChat Customer Service 1.5 by VueCam $19.00
VueChat Customer Service

Customer Service software with video and VoIP

VueChat Customer Service VueChat enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

 

Download VueChat Customer Service 1.5 (3.3 MB)

Easy-CSS 1.01 by kosmos BOS $99.00
Easy-CSS

For Easy Customer Service and Support

Easy-CSS For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. Easy-CSS An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.

 

Download Easy-CSS 1.01 (9.2 MB)

Commit CRM 3.6 by Commit Business Solutions ltd. $249.00
Commit CRM

Commit CRM for IT/Computer Services Company

Commit CRM Commit CRM - Complete Software Solution for IT/Computer Services Companies. Commit CRM Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed specifically for computer services providers who - * Provide maintenance services * Handle customer support calls and on-site visits * Sell hardware and off-the-shelf software * Bill customers for labor, expenses and products Satisfy Customers, Increase Productivity.

 

Download Commit CRM 3.6 (11.2 MB)

 


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