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Tech Support Software Store

Records tech support problems and solutions and lets you retrieve them quickly

Responsive Knowledgebase 1.01 by Responsive Software $49.00
Responsive Knowledgebase

Tech Support Knowledgebase Application




Responsive Knowledgebase Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. Responsive Knowledgebase When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

 

Download Responsive Knowledgebase 1.01 (437 KB)

ieSupportManager 1.50 by ieComputerSystems Ltd $1192.00
ieSupportManager

Help Desk - Support Desk Software System




ieSupportManager ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.

 

Download ieSupportManager 1.50 (14 MB)

Easy-CSS 1.01 by kosmos BOS $99.00
Easy-CSS

For Easy Customer Service and Support




Easy-CSS For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. Easy-CSS An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.

 

Download Easy-CSS 1.01 (9.2 MB)

SocketWrench Secure Edition 4.5 by Catalyst Development Corporation $195.00
SocketWrench Secure Edition

Provides basic TCP/IP networking capability

SocketWrench Secure Edition The SocketWrench Secure Edition uses the Windows Sockets API to provide basic TCP/IP networking functionality to your application. Client and server capability is provided through the component, as well as support for both TCP and UDP protocols. SocketWrench Secure Edition Three standard security protocols are supported: Secure Sockets Layer (SSL) versions 2.0 and 3.0, Private Communication Technology (PCT) version 1.0 and TraTransport Layer Security (TLS) version 1.0.

 

Download SocketWrench Secure Edition 4.5 (3.5 MB)

Commit CRM 3.6 by Commit Business Solutions ltd. $249.00
Commit CRM

Commit CRM for IT/Computer Services Company

Commit CRM Commit CRM - Complete Software Solution for IT/Computer Services Companies. Commit CRM Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed specifically for computer services providers who - * Provide maintenance services * Handle customer support calls and on-site visits * Sell hardware and off-the-shelf software * Bill customers for labor, expenses and products Satisfy Customers, Increase Productivity.

 

Download Commit CRM 3.6 (11.2 MB)

 


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